Terms and Conditions - Refund and Cancellation Policy
There is no contract between Indian National Group of the IABSE and the client until Indian National Group of the IABSE has received the payment in accordance with the procedures laid down under payment terms and conditions. The client will have to study, follow and abide by the terms and conditions of Indian National Group of the IABSE and absolve Indian National Group of the IABSE of any claims for not understanding / reading the same.
RATES
There is no contract between Indian National Group of the IABSE and the client until Indian National Group of the IABSE has received the payment in accordance with the procedures laid down under payment terms and conditions. The client will have to study, follow and abide by the terms and conditions of Indian National Group of the IABSE and absolve Indian National Group of the IABSE of any claims for not understanding / reading the same.
PAYMENT
All cheques / demand drafts / Bank Transfers / Credit Card/Online Payments must be made payable to Indian National Group of the IABSE Payments made by Indian nationals, resident in India are governed by the rules and regulations of the Reserve bank of India.
AMENDMENT
All bookings once confirmed by you are not amendable. Transfer from one Registration/ tour service to another will be treated as cancellation and the relevant cancellation charges will apply and a fresh booking will have to be made.
UNUSED SERVICES
No refund will be made for partially utilized / unutilized services.
CANCELLATIONS & REFUNDS
In the event/conference of any cancellation, the initial deposit amount paid shall stand for forfeited and further cancellation shall be levied as per the terms and conditions on the relevant products. If your visa is not granted by the issuing authorities, the applicable cancellation fees will be payable.
In case of registration fees, the cancellation & refund policy will be entertained as per cancellation clause mentioned on the conference website. The cancellation must be intimated to us in writing.
TRAVEL DOCUMENTS
Obtaining passports and visas shall be the sole responsibility of the delegates, who hereby undertakes not to hold Indian National Group of the IABSE liable under any circumstances whatsoever, for visas not applied for, refused and/or delayed documents and/or entries to/from the countries visited, for the sole responsibility to grant the travel documents rests and vests with the authorities concerned. Without prejudice to the above preceding clause, an express notice is given to all concerned by Indian National Group of the IABSE that they shall only assist delegates in securing and obtaining the necessary travel documents to the best of their ability.
INSURANCE
We strongly recommend that all our clients take travel insurance but not limited to cancellation, delays, loss of deposit, medical expenses, personal accidents, loss of baggage and personal effects. Indian National Group of the IABSE makes it a condition that the client is fully covered by life, property and medical insurance policy without which Indian National Group of the IABSE cannot be held responsible for any claims.
RESPONSIBILITY
All travel/accommodation related conference services are subject to change with or without notice, as they are based on current schedules of transportation companies concerned.
All prices are subject to increase based on revision in fares and fluctuations in the exchange rates. In case of any increase, passengers will have to pay the difference.
Timings of conveyance are subject to change and consequently may be revised at any time. The itinerary is subject to alteration before or during the tour with or without notice.
Indian National Group of the IABSE does not accept responsibility for losses and additional expenses, due to delays or changes in air, train, ships or other services, missed connections, sicknesses, weather, strike, quarantine or other causes howsoever caused and all such losses and expenses caused must be borne by the passenger.
All arrangements for the services are made by Indian National Group of the IABSE in their capacity as agents only for and in the interest of the passengers, with respect to any air/land/sea transportation and hotel which may be included in the program, and as such, holds itself absolved of all liabilities for any injury, delay or damage from any cause, whatsoever, for which the passenger, by signing this contract undertakes to absolve Indian National Group of the IABSE and/or it’s representatives from any legal claims.
All services are subject to the conditions and regulations referred to in the time tables, books, bills and notices of the companies concerned on whose airlines, steamers, railways, coaches and other transportation the passenger travels and the passenger by accepting Indian National Group of the IABSE’s tour or any other service, agrees that the firms and the companies concerned shall not be held liable for any loss, damage, injury, delay or detention caused howsoever.
All services & tours are subject to the rules & regulations of the Reserve Bank of India and Government of India and will operate as per the prevailing regulations & permissions being granted for such tours and services.
The airlines concerned are not to be held responsible for any act, omission or event during the time passengers are not on board their planes and conveyances. The passage contract in use by the concerned when issued, shall constitute the sole contract between the airlines and the purchaser of such tickets.
Any disputes arising out of/or in connection with the services, are subject to Indian Laws and the courts in Delhi / Gurgaon alone shall have jurisdiction.
No person other than the one authorised by Indian National Group of the IABSE in writing, has the authority to vary, add, amplify or waive any stipulation, representation term or condition in the brochure.
Indian National Group of the IABSE shall in no circumstances whatsoever be liable to the Client or any person travelling for:
- Any death, personal injury, sickness, accident, loss, delay, discomfort, increased expenses, consequential loss and or damage or any misadventure howsoever caused.
- Any act, omission, default of independent contractor such as hotelier, hotel owner, owner of any airlines or shipping company, railway, ferryboat owner, operator, coach owner, operator, etc. or any other person or by any servant or agent, employed by them who may be engaged or concerned in the provision of accommodation, refreshment, carriage facilities or service for the Client or for any person travelling with him, howsoever caused.
- The temporary or permanent loss of or damage to baggage or personal effects howsoever caused, in this condition, the expression “howsoever caused” includes negligence on the part of any person except the negligence on the part of Indian National Group of the IABSE
No liability on the part of Indian National Group of the IABSE arising in any way out of this contract in respect of any registration, tour, holiday, excursion facility, shall exceed the total amount paid or agreed to be paid for the registration/tour/holiday and shall in no case include any consequential loss or additional expense whatsoever.
Each of these conditions shall be severable from the other and if any provisions were invalid, illegal or not enforceable the remaining provisions shall nevertheless have full force and effect.
FORCE MAJEURE
Indian National Group of the IABSE shall not be responsible and/or liable for any damage caused to Client due to reasons beyond the control of Indian National Group of the IABSE (force majeure / Vis majeure) no liability on the part of Indian National Group of the IABSE arising in any way out of this contract, in respect of any registration, tour, holiday, excursion facility shall exceed the total amount paid or agreed to be paid for the registration, tour, holiday and shall in no case include any consequential loss or additional expenses whatsoever.
IMPORTANT
Each and every party/or delegates (hereinafter called Client), shall deal with Indian National Group of the IABSE on an express and specific condition and understanding that not withstanding any clause, provision, custom or usage, Indian National Group of the IABSE shall not be liable to in any manner whatsoever in connection with the documentation, baggage, registration, reservation, transportation, insurance, accident, delay, cancellation, suspension, improper arrangements or any other eventuality. The Client dealing with Indian National Group of the IABSE shall be bound by this specific understanding and shall not bring, make or raise any action, demand or claim against Indian National Group of the IABSE and/or it’s employees, Directors and shall also indemnify Indian National Group of the IABSE if any claim is made or action is brought by any party claiming through the client against it because of his dealing with Indian National Group of the IABSE and shall always keep Indian National Group of the IABSE and or it’s employees fully indemnified against any claims howsoever caused.
No claim or complaint of whatsoever nature and or any claim for damages shall be entertained and or admitted for consideration if lodged with the company beyond 30 days of end of our services and beyond 7 days at the end of package tour services. Whilst every effort has been made to ensure that the information contained in the Indian National Group of the IABSE brochures / websites / communiqués is correct at the time of going to press / being published, Indian National Group of the IABSE reserves the right to vary, amend, cancel, withdraw, change the operator, services.